We offer shipping services to customers in the United States and select international locations. Please check the shipping options at checkout to see if we deliver to your area.
- Standard Shipping: This is our default shipping method for most orders. It typically takes 3 - 7 business days for delivery within the United States. For international orders, delivery times may range from 7 - 21 business days, depending on the destination country and customs clearance.
- Expedited Shipping: Available for an additional fee, expedited shipping can deliver your order within 1 - 3 business days within the United States. International expedited shipping options may vary, and delivery times will be provided at checkout.
- Domestic Shipping: Shipping costs for orders within the United States are calculated based on the order total and the shipping method selected. Orders over a certain amount (to be determined and updated on our website) may qualify for free standard shipping.
- International Shipping: International shipping costs are based on the weight, size, and destination of the package. Additional customs duties, taxes, and fees may apply, and these are the responsibility of the customer.
All orders are processed within 1 - 2 business days after payment is confirmed. However, during peak seasons or special promotions, processing times may be slightly longer. You will receive an email confirmation with a tracking number once your order has been shipped.
Shipping insurance is available for an additional fee. We highly recommend purchasing shipping insurance to protect your order in case of loss, damage, or theft during transit.
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the progress of your package on the carrier's website.
- Failed Delivery Attempts: If the carrier makes a failed delivery attempt, they may leave a notice at your address. Please follow the instructions on the notice to arrange for redelivery or pick - up at a local post office or carrier facility.
- Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us at [email protected] as soon as possible. We will work with the carrier to resolve the issue and may offer a replacement or refund.
If you need to change the shipping address for an order that has not yet been shipped, please contact us at
[email protected] as soon as possible. We will do our best to accommodate your request. However, once an order has been shipped, we cannot guarantee that the address can be changed.
If you have any questions or concerns about our shipping policy, please contact our customer support team at
[email protected]. Our team is available to assist you Monday - Friday, 9:00 AM - 5:00 PM EST.
This shipping policy is subject to change. Please check our website for the latest updates.
